HotelCert

HOTELcert ® is a national certification services in hotels.

It aims to improve the hotel services to an increasing satisfaction of all customers. It complements the administrative classification and standards and is in a regulatory context specific.

The repository contains HOTELcert ® in detail the service commitments of the hotel establishment vis-à-vis its customers, as well as organizational arrangements, monitoring and control to control these commitments and to give confidence to customers in their respect.